Telephone:
Call 304-736-5454 M-F 8am to 5pm
E-mail:
Send a short description of your problem to: support@2ndcreek.net
Online Remote Support:
Use the button below to initiate a remote support session.
You will be redirected to a webpage that initiates the download of the necessary software for remote support. The download should begin automatically; however, if it does not, you may manually select the appropriate version for your operating system (Windows or macOS) to start the download.
Run the SplashtopSOS installer you just downloaded, if prompted, select Run to begin the setup.
When prompted, accept the User Account Control (UAC) warning to allow the installation to proceed.
Next, review and accept the Second Creek Remote Support Service Disclaimer to continue.
You are now ready to provide the access code displayed on your screen to your Second Creek technician to initiate remote support.
